TY  - GEN
AU  - PODDAR, SANDEEP
TI  - MANAGEMENT OF SERVICES
SN  - 978-93-5023-512-6
U1  - 658 
PY  - 2011///
CY  - MUMBAI
PB  - SHROFF PUBLICATIONS PVT. LTD.
KW  - SERVICE MANAGEMENT
ER  -