TY  - GEN
AU  - GEORGE, STEPHAN 
TI  - UNCOMMON SENSE: CREATING BUSINESS EXCELLENCE IN YOUR ORGANISATION
SN  - 0-471-15377-X
U1  - 658.562 
PY  - 1997///
CY  - NEW YORK
PB  - JOHN WILEY AND SONS, INC
KW  - QUALITY MANAGEMENT
ER  -