TY  - GEN
AU  - NYKAMP, MELINDA
TI  - THE CUSTOMER DIFFERENTIAL: THE COMPLETE GUIDE TO IMPLEMENTING CUSTOMER RELATIONSHIP MANAGEMENT
SN  - 978818497528-4
U1  - 658.812 
PY  - 2012///
CY  - NEW DELHI
PB  - BPI INDIA PVT LTD
KW  - CUSTOMER RELATIONSHIP MANAGEMENT
ER  -