TY - GEN AU - RAO, SRINIVASA U AU - SREENIVAS, T TI - MARKETING OF HOSPITAL SERVICES SN - 978-81-8387-542-4 U1 - 615.068 PY - 2012/// CY - NEW DELHI PB - SERIALS PUBLICATIONS KW - HOSPITAL MAMANGEMENT KW - CONSUMER SATISFACTION KW - PATIENTS KW - MARKETING MIX KW - HOSPITAL ER -