TY  - GEN
AU  - GOLDFAYN, ALEX L
TI  - EVANGELIST MARKETING:  WHAT APPLE, AMAZON, AND NETFLIX UNDERSTAND ABOUT THEIR CUSTOMERS ( THAT YOUR COMPANY PROBABLY DOESN'T)
SN  - 978-193666109-1
U1  - 658.8342 
PY  - 2011///
CY  - DALIAS
PB  - BENBELLA BOOKS, INC.
KW  - CONSUMER BEHAVIOUR
KW  - CONSUMER SATISFACTION
ER  -