TY  - GEN
AU  - H. BESTERFIELD (et. al)
TI  - TOTAL QUALITY MANAGEMENT
SN  - 978-81-0317-3227-4
U1  - 658.562 
PY  - 2012///
CY  - NEW DELHI
PB  - PEARSON EDUCATION
KW  - QUALITY MANGEMENT
ER  -