TY  - GEN
AU  - BESTERFIELD, DALE H...[ET.AL]
TI  - TOTAL QUALITY MANAGEMENT
SN  - 978-81-317-3227-4
U1  - 658. 562 
PY  - 2011///
CY  - DELHI
PB  - PEARSON EDUCATION IN SOUTH ASIA
KW  - QUALITY MANAGEMENT
KW  - TQM
ER  -