TY  - GEN
AU  - PHILLIPS, PATRICIA PULLIAM: PHILLIPS, JACK J.
TI  - RETURN ON INVESTMENT (ROI) BASICS
SN  - 978-81-315-1525-9
U1  - 658.3124 
PY  - 2005///
CY  - NEW DELHI
PB  - CENGAGE LEARNING INDIA PRIVATE LIMITED
KW  - RETURN ON INVESTMENT (ROI)
N2  -  ROI decoded for trainers by the leading ROI experts in the field. Return on Investment (ROI) Basics provides a baseline exploration of ROI for both novice and experienced WLP practitioners. Additionally, it includes a review of two essential, often overlooked, steps in the ROI process: communicating results and integrating ROI into an organization's learning programs

ER  -