TY - GEN AU - KOHN, STEPHAN E. AU - O'CONNELL, VINCENT D. TI - 9 POWERFUL PRACTICES OF REALLY GREAT BOSSES SN - 9789325977761 U1 - 658.3 PY - 2013/// CY - NEW DELHI PB - VIKAS PUBLISHING HOUS KW - SUPERVISION OF EMPLOYEES KW - INTERPERSONAL RELATIONS KW - MANAGEMENT KW - PSYCHOLOGICAL ASPECTS N1 - Introducing the 9 Powerful Practices of Really Great Bosses • Powerful Practice #1: Expanding Self-Awareness • Powerful Practice #2: Practicing Empathy • Powerful Practice #3: Following “Golden Rule” Principles • Powerful Practice #4: Safeguarding Credibility • Powerful Practice #5: Maintaining Proper Boundaries • Powerful Practice #6: Criticizing Artfully • Powerful Practice #7: Adopting a Coaching Style • Powerful Practice #8: “Flexing” to Different People Styles • Powerful Practice #9: Transforming Conflict Into Opportunity N2 - Why does one management style make employees hate their jobs, while a different style inspires them to perform and commands their respect? Emotionally intelligent people-management skills are the primary reason. For the busy manager seeking effective and timely results from leadership development training, this book can become a springboard for solid professional growth and accelerated success in the development of allimportant people-management skills ER -