TY - GEN AU - KRAJEWSKI, LEE J. AU - RITZMAN, LARRY P. AU - SRIVASTAVA, SAMIR K. AU - MALHOTRA, MANOJ K. TI - OPERATIONS MANAGEMENT: PROCESSES AND SUPPLY CHAINS, 9/E SN - 9788131728840 U1 - 658.7 PY - 2010/// CY - DELHI PB - PEARSON EDUCATION KW - OPERATIONS MANAGEMENT N1 - PART 1 USING OPERATIONS TO COMPETE Competing with operations Project management PART 2 MANAGING PROCESSES Process strategy Process analysis Quality and performance Capacity planning Constraint management Lean systems PART 3 MANAGING SUPPLY CHAINS Supply chain design Supply chain integration Location Inventory management Forecasting Operations planning and scheduling Resource planning N2 - This textbook provides a comprehensive framework for addressing operational and supply-chain issues, building the concept of a supply chain from the ground up. Starting with the analysis of business processes and how they relate to the overall operational goals of a firm, this text proceeds to show how these processes are integrated to form supply chains and how they can be managed to obtain efficient flows of materials, information and funds. This approach reinforces the idea that supply chains are only as good as the processes within and across each firm in the supply chain ER -