TY  - BOOK
AU  - MR. PATIL, SHRIRAM
TI  - EXPLORATORY STUDY OF E-CRM IN BANKING
PY  - 2014///
CY  - MUMBAI
PB  - IES MANAGEMENT COLLEGE AND RESEARCH CENTRE
KW  - E-CRM IN BANKING
N1  - NAME OF THE GUIDE: PROF. MRUNAL JOSHI
ER  -