TY - BOOK AU - - ED - Harvard Business Review TI - Harvard business review on building personal and organizational resilience SN - 159392721 U1 - 658.4056 PY - 2003/// CY - United State of America PB - Harvard Business Schol Press KW - Crisis Management, KW - Leadership N1 - Contents How Resilience Works 00 Diane L. Coutu Leading in Times of Trauma 00 Jane E. Dutton, Peter J. Frost, Monica C. Worline, Jacoba M. Lilius, and Jason M. Kanov Crucibles of Leadership 00 Warren G. Bennis and Robert J. Thomas A Survival Guide for Leaders 00 Ronald A. Heifetz and Marty Linsky The Toxic Handler: Organizational Hero--and Casualty 00 Peter Frost and Sandra Robinson Leadership in a Combat Zone 00 William G. Pagonis September 11, 2001: A CEO's Story 00 Jeffrey W. Greenberg The Enemies of Trust 00 Robert Galford and Anne Seibold Drapeau About the Contributors 000 Index 000 ER -