TY - BOOK AU - Muckian, Michael AU - Woods, John TI - The Business Letter Handbook: How To Write Effective letters And Memos For Every Business Situation SN - 9781558506145 U1 - 651.7 PY - 2010/// CY - New Delhi PB - Viva Books Private Ltd. KW - Business Letters KW - Commercial correspondence KW - Handbooks, manuals, etc. KW - Commercial correspondence. KW - Business. N1 - Accomplishments • Adjustments • Anniversary dates • Announcements • Annual meetings • Annual reports • Apologies • Appointments • Appreciation • Bids • Billing errors • Claims • Commendations • Complaints • Condolences • Confirmations • Congratulations • Credit and Collections • Dismissals • Employment offers • Expenses • Goodwill • Hiring • Holiday Greetings • Information • Inquiry • Introduction • Invitation • Issues • Meetings • Orders • Payments • Permissions • Policy Statements • Promotions transfers • Public relations • Publishing • Purchase • References • Referrals • Reminders • Reprimands • Resignations • Resume Transmittals • Sale and Marketing • Solicitations • Speaking Engagements • Stockholders issues • Suggestions • Suppliers • Thank yous • Transmittals • Use of Name or Title • Welcomes N2 - Business Letter Handbook: How to Write Effective Letters & Memos for Every Business Situation ER -