TY - BOOK AU - Hayes, Robert AU - Pisano, gary TI - Operation strategy and technology: : pursing The Competitive Edge SN - 9788126531158 PY - 2011/// CY - New Delhi PB - Wiley India Pvt Ltd. KW - Opoerations KW - Strategy KW - Technology N1 - 1. Operations management confronts a new millennium -- 2. Operations strategy: Origins and new directions -- 3. Capacity strategy -- 4. Determining organizational boundaries: Vertical integration and outsourcing -- 5. Designing and managing operating networks -- 6. Information technology and operations -- 7. Creating an edge through new process development -- 8. Creating an edge through superior project management -- 9. Evaluating and justifying capital investments -- 10. Sharpening the edge: Driving operations improvement -- 11. Guiding the pursuit of an operations edge N2 - In Operations, Strategy, and Technology: Pursuing the Competitive Edge, Robert Hayes, Gary Pisano, David Upton, and Steven Wheelwright take a fresh look at the foundations of corporate success. These four authors, all leading authorities from the Harvard Business School, show how to achieve a competitive edge through superior operations - in a competitive environment that is increasingly global in scope, reliant on information technology, and comprised of networks of suppliers and collaborators."--Jacket ER -