TY  - BOOK
AU  - Lyer, Gopalkrishnan R (Editor) 
AU  - Bejou, David (Editor ) 
TI  - Customer Relationship Management In Electronic Markets
SN  - 9788179924457
U1  - 658.812 
PY  - 2005///
CY  - New Delhi
PB  - Jaico Publishing House
KW  - Customer Relationship Management, E-Marketing
ER  -