TY - BOOK AU - Gawande, Atul TI - The checklist manifesto: how to get things right SN - 9780805091748 PY - 2009/// CY - New York PB - Metropolitan Books KW - Medical care KW - Quality control KW - Lists. KW - Clinical Competence KW - Personal Narratives. N1 - The problem -- The checklist -- The master builder -- The idea -- The first try -- The checklist factory -- The test -- The hero in the age of checklists -- The save N2 - In riveting stories, Gawande takes us from Austria, where an emergency checklist saved a drowning victim who had spent half an hour underwater, to Michigan, where a cleanliness checklist in intensive care units virtually eliminated a type of deadly hospital infection. He explains how checklists actually work to prompt striking and immediate improvements. And he follows the checklist revolution into fields well beyond medicine, from disaster response to investment banking, skyscraper construction, and businesses of all kinds. An intellectual adventure in which lives are lost and saved and one simple idea makes a tremendous difference, The Checklist Manifesto is essential reading for anyone working to get things right ER -