TY - GEN AU - Kotler, Philip. AU - Keller, Kevin Lane ; AU - Koshy, Abraham; AU - Jha, Mithileswar. TI - Marketing management : a South Asian perspective SN - 9788131767160 U1 - 658.8 PY - 2013/// CY - Delhi PB - Pearson Education KW - Marketing Management N1 - Preface Acknowledgments PART 1 Understanding Marketing Management Defining Marketing for the 21st Century Developing Marketing Strategies and Plans PART 2 Assessing Market Opportunities and Customer Value Scanning the Marketing Environment, Forecasting Demand, and Conducting Marketing Research Creating Customer Value and Customer Relationships Analyzing Consumer Markets Analyzing Business Markets PART 3 Choosing Value Identifying Market Segments and Targets Competitive Dynamics Crafting the Brand Positioning Creating Brand Equity PART 4 Designing Value Setting Product Strategy Designing and Managing Services Developing Pricing Strategies and Programs PART 5 Delivering Value Designing and Managing Integrated Marketing Channels Managing Retailing, Wholesaling, and Logistics PART 6 Communicating Value Designing and Managing Integrated Marketing Communications Managing Mass Communications Managing Personal Communications PART 7 Sustaining Growth and Value Introducing New Market Offerings Tapping into Global Markets Managing a Holistic Marketing Organization for the Long Run Appendix: Sonic Marketing Plan Endnotes Glossary Image Credits Name Index Company, Brand, and Organization Index Subject Index N2 - Marketing Management is the leading marketing text because it consistently reflects changes in marketing theory and practice. The fourteenth edition of Marketing Management: A South Asian Perspective preserves many of the distinguishing features of the past editions and, at the same time, provides revised and updated content from the global as well as local context. ER -