TY - GEN AU - Murphy; Paul Regis AU - Wood, Donald F TI - Contemporary Logistics SN - 9780131562073 U1 - 658.7 PY - 2008/// CY - New Delhi PB - Pearson Publications Author - KW - Physical distribution of goods. KW - Business logistics N1 - Contents Preface ix PART 1 Overview of Logistics CHAPTER 1 Logistics and the Supply Chain Economic Impacts of Logistics Logistics: What It Is The Increased Importance of Logistics The Systems and Total Cost Approaches to Logistics Logistical Relationships Within the Firm Activities in the Logistical Channel Logistics Careers Summary Questions for Discussion and Review Suggested Readings Case 1-1 Sudsy Soap, Inc. Case 1-2 KiddieLand and the Super Gym CHAPTER 2 The Supply Chain Management Concept Key Attributes of Supply Chain Management Barriers to Supply Chain Management Supply Chain Management and Integration Summary Questions for Discussion and Review Suggested Readings Case 2-1 Johnson Toy Company Case 2-2 Wyomo Grocery Buyers' Cooperative CHAPTER 3 Logistics and Information Technology General Types of Information Management Systems Electronic Commerce and Logistics Summary Questions for Discussion and Review Suggested Readings Case 3-1 Sports Car Care Case 3-2 Just-in-Time in Kalamazoo PART 2 Elements of Logistics Systems CHAPTER 4 Demand Management, Order Management and Customer Service Demand Management Order Management Customer Service The Role of Logistics in Establishing Customer Service Levels Measuring and Controlling Customer Service Summary Suggested Readings Questions for Discussion and Review Case 4-1 Cheezy Wheezy Case 4-2 Handy Andy, Inc. CHAPTER 5 Protective Packaging and Materials Handling Product Characteristics Packaging Unit Loads in Materials Handling Beyond the Unit Load Materials Handling Summary Questions for Discussion and Review Suggested Readings Case 5-1 Let There Be Light Lamp Shade Company CHAPTER 6 Transportation Transportation Modes Air Freight Motor Carriers Pipelines Railroads Water Intermodal Transportation Transportation Specialists Transportation Regulation Legal Classification of Carriers Summary Questions for Discussion and Review Suggested Readings Case 6-1 Boone Shoe Company CHAPTER 7 Transportation Management Rate (pricing) Considerations Modal and Carrier Selection Documentation Making and Receiving Shipments Transportation Management Systems Transportation Service Quality Summary Questions for Discussion and Review Suggested Readings Case 7-1 Chippy Potato Chip Company Case 7-2 N¿rnberg Augsburg Maschinenwerke (N.A.M.) CHAPTER 8 Distribution Center, Warehouse, and Plant Location Determining the Number of Facilities General Factors Influencing Facility Location Specialized Location Characteristics Finding the Lowest-Cost Location Grid Systems Locating Inside Another Firm's Existing Channels Facility Relocation and Facility Closing Summary Questions for Discussion and Review Suggested Readings Case 8-1 Aero Marine Logistics Case 8-2 Alberta Highway Department, Region VI CHAPTER 9 Inventory Management Inventory Classifications Inventory-Related Costs When to Order How Much to Reorder Inventory Flows Contemporary Approaches to Managing Inventory Inventory Management: Special Concerns Summary Questions for Discussion and Review Suggested Readings Case 9-1 Low Nail Company Case 9-2 Jackson's Warehouse CHAPTER 10 Warehousing Management Public, Private, Contract, and Multiclient Warehousing Design Considerations in Warehousing Warehousing Operations Summary Questions for Discussion and Review Suggested Readings Case 10-1 Sandy's Candy Case 10-2 Minnetonka Warehouse CHAPTER 11 Procurement Procurement Objectives Supplier Selection and Evaluation Quality Issues in Procurement Global Procurement (sourcing) Electronic Procurement Investment Recovery Socially Responsible Purchasing Summary Questions for Discussion and Review Suggested Readings Case 11-1 Easing Ira's Ire Case 11-2 Tempo Ltd. CHAPTER 12 International Logistics Government Influences on Foreign Trade Documentation Terms of Sale and Payment International Trade and Supply Chain Specialists Transportation Considerations in International Distribution International Trade Inventories Summary Questions for Discussion and Review Suggested Readings Case 12-1 HDT Truck Company Case 12-2 Belle Tzell Cell Company PART 3 Organizing, Analyzing, and Controlling Logistics Systems CHAPTER 13 Logistics Systems Controls Accounting Controls Worker Productivity Energy Controls Maintaining Channel Integrity Managing Returned Goods Controlling Theft Protectionism Against Terrorism Summary Questions for Discussion and Review Suggested Readings Case 13-1 Brant Freezer Company Case 13-2 Red Spot Markets Company CHAPTER 14 Organizing and Analyzing Logistics Systems Organizing Logistics Within the Firm What is Systems Analysis? Partial Systems Analysis Comprehensive Systems Analysis Summary Questions for Discussion and Review Suggested Readings Case 14-1 Columbia Lumber Products Company Case 14-2 Trigo Export Co., Ltd. Glossary Subject Index Name Index N2 - Exploring modern logistics from a managerial perspective, this text brings theory to life with its practical and thorough coverage of the fundamentals of logistics in today's dynamic global landscape ER -