TY  - BOOK
AU  - Dalal, Siddhi
TI  - A Study on the Importance and Effectiveness of Mystery Shopping a tool to Retain Customer
PY  - 2015///
CY  - Mumbai
PB  - IES's Management College and Research Centre
KW  - Retailing
N1  - Name of the Guide:  Prof. P.G. Kane
ER  -