TY - BOOK AU - Deshmukh, Arun Kuma AU - Mohan, Ashutosh TI - Demand chain management: the marketing and supply chain interface redefined PY - 2016/// CY - Hydrabad PB - I UP Publication KW - Shoppers Stop Ltd. KW - Demand Chain Planning KW - Supply Chain Management KW - Business Models KW - Marketing KW - Demand Chain Planning Supply Chain Management Marketing Business Models Shoppers Stop Ltd. N1 - As a customer facing interface, customer-centric marketing orientation has gained prominence among academicians and practitioners, however, the success of a business transaction equally hinges on back office function, i.e., Supply Chain Management (SCM). Several businesses operated these functions as two different silos which ultimately hindered their overall business performance. This calls for an integrative thinking which combines the two (marketing and SCM) to constitute a synergistic concept, i.e., Demand Chain Management (DCM). Several researches so far conceptualized and empirically examined the issues related to marketing and SCM separately, and DCM, however, still remained a fancy idea to play with. Hence, in this paper, the authors explore the conceptual foundations of DCM in general. The paper elucidates the key concepts associated with demand chain management, followed by real-time cases of two apparel retailers, i.e., Shoppers Stop and Zara. The cases discuss the success stories of the two retailers, made possible by the effective execution of DCM. The study comprises the use of both interpretive paradigm and constructivist epistemolo ER -