TY  - BOOK
AU  - Aryee,Samuel
TI  - Developing and Leveraging Human Capital Resource to Promote Service Quality:Testing a Theory of Performance
AV  - 5555571JA5 
KW  - Walumbwa,Fred O.
KW  - Seidu,Emmanuel Y.M.
KW  - Otaye,Lillian E.
KW  - high performance work system
KW  - collective human capital
KW  - aggregated service orientation
KW  - service quality
ER  -