TY  - GEN
AU  - Raman, Meenakshi; Singh, Prakash
TI  - Business communication
SN  - 0-19-807705-X
U1  - 651.7/Ram/Sin 
PY  - 2019///
CY  - New Delhi
PB  - Oxford University Press
KW  - Business communication
N1  - Table of contents

PART I UNDERSTANDING BUSINESS COMMUNICATION
Chapter 1. Nature and Scope of Communication 
Chapter 2. Non-verbal Communication 
Chapter 3. Cross-cultural Communication 
Chapter 4. Technology-enabled Business Communication 
PART II WRITING BUSINESS MESSAGES AND DOCUMENTS
Chapter 5. Business Writing 
Chapter 6. Business Correspondence 
Chapter 7. Instructions 
Chapter 8. Business Reports and Proposals
Chapter 9. Careers and Résumés 
PART III DEVELOPING ORAL COMMUNICATION SKILLS FOR BUSINESS
Chapter 10. Effective Listening 
Chapter 11. Business Presentations and Public Speaking 
Chapter 12. Conversations 
Chapter 13. Interviews 
Chapter 14. Meetings and Conferences
Chapter 15. Group Discussions and Team Presentations
Chapter 16. Team Briefing 
PART IV UNDERSTANDING SPECIFIC COMMUNICATION NEEDS
Chapter 17. Communication across Functional
Chapter 18. Corporate Communication 
Chapter 19. Persuasive Strategies in Business Communication 
Chapter 20. Ethics in Business Communication 
Chapter 21. Business Communication Aids
Online Resources
N2  - Description

The second edition of Business Communication is a comprehensive textbook specially designed to meet the needs of management students. The text material has been restructured to provide a more balanced and exhaustive coverage of the subject and give an in-depth coverage of the core components of business communication.

The book is now divided into four parts comprising 21 chapters. Beginning with an introduction to the principles of business communication in the first part, it goes on to discuss the written aspects in the second part. While the third part concentrates on developing oral skills for business, the fourth part analyses specific communication needs.  

Features

Two new chapters on cross-cultural communication and career building and résumé writing
New sections on interpersonal communication, communication styles, fluency development strategies, types of interviews, video conferencing, teleconferencing, etc.
New features such as business communication insights and business communication tools
Sidebars for easy recapitulation
New appendices on interview questions, impact words, transitions, British and American vocabulary, common usage errors, and commonly misspelt words
Online Resource Centre: The following resources are available to support the faculty using this text:
For Instructor:
1. PowerPoint Presentations
2. Solution Manual
In the CD
Video exercises on group discussions, interviews, and presentation skills
PowerPoint presentations on soft skills, body language, listening, interviews, and group discussions
Text supplements on business communication, business reports and proposals, business presentations and public speaking, communication across functional areas, and corporate communication
ER  -