TY - BOOK AU - Ravichandran, Narasimhan AU - Narayanaswami, Sundaravalli TI - Security Management at the National Institute of Management: To Outsource or Insource? Cases (A) and (B) KW - Decision-making KW - Business Strategy KW - Corporate Strategy N1 - Management Case N2 - The case presents the challenges faced in the security management of Narmada Institute of Management (NIM). NIM is a government of India funded higher educational institute located on the outskirts of a tier-2 city. A number of administrative and operational issues were plaguing the manpower agency contract execution at NIM. Swati Bhargava, the Dean of Narmada Institute of Management (NIM), directs Col. S R Rao, Vishisht Seva Medal (VSM) (Retd), the Administrative Officer (AO) to conduct a comprehensive review of the security contracts (manpower agency) of NIM based on their experience with four different agencies in the past four years. She suggests that the AO find an innovative and effective arrangement that will help the institute decide whether to insource or outsource security contracts ER -