TY  - GEN
AU  - Scott, David Meerman; Scott, Reiko
TI  - Fanocracy: turning fans into customers and customers into fans
SN  - 978-0-593-08400-7
U1  - 658.812/Sco/37093 
PY  - 2019///
CY  - Canada
PB  - Portfolio 
KW  - Customer Relationship
N2  - From the bestselling author of New Rules of Marketing & PR, a bold guide to converting customer passion into marketing power.
 
How do some brands attract word-of-mouth buzz and radical devotion around products as everyday as car insurance, b2b software, and underwear? They embody the most powerful marketing force in the world: die-hard fans.
 
In this essential book, leading business growth strategist David Meerman Scott and fandom expert Reiko Scott explore the neuroscience of fandom and interview young entrepreneurs, veteran business owners, startup founders, nonprofits, and companies big and small to pinpoint which practices separate organizations that flourish from those stuck in stagnation. They lay out a road map for converting customers’ ardor into buying power, pulling one-of-a-kind examples from a wide range of organizations, including
ER  -