IES Management College And Research Centre

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1041.
KAIZEN STRATEGIES FOR CUSTOMER CARE:HOW TO CREATE POWERFUL CUSTOMER CARE PROGRAM AND MAKE IT WORK by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEWDELHI ADDISON WESLEY 1995
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / WEL / 3360.

1042.
THE CUSTOMER CENTRED-ENTERPRISE:HOW IBM AND OTHER WORLD CLASS COMPANIES ACHIEVE EXTRA ORIDINARY RES by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2003
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / HAR / 3361.

1043.
E-CRM:BUSINESS BUSINESS AND SYSTEM FRONTIERS by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEWDELHI ASIAN BOOKS PVT LTD 2002
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / JAI / 3363.

1044.
FINDING THE PROFIF IN CUSTOMER SATISFACTION:TRANSLATING BEST PRACTICES INTO BOTTOM-LINE RESULTS by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: CHICAGO CONTEMPORARY BOOKS A DIVISION OF NTC/ CONPUBLISHI 1999
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / BAR / 3365.

1045.
CASE STUDIES IN MARKETING:CONCEPT ANS CASES by
Edition: FIRST
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: SINGAPORE THOMSON SOUTH-WESTERN 2003
Availability: Items available for loan: Main Library (1)Collection, call number: 658.8072 / RON / 3372.

1046.
CREDIT RISK MANAGEMENT:RBI\ BASEL II IMPLICATION by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEW DELHI TAXMANN ALLIED SERVICES PRIVATE LTD. 2004
Availability: Items available for loan: Main Library (1)Collection, call number: 332.7 / BID / 3373.

1047.
THE FUTURE OF COMPETITION:CO-CREATING UNIQUE VALUE WITH CUSTOMERS by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: MASSACHUSETTS HARVARD BUSINESS SCHOOL PRESS 2004
In: CNBC TV 18 THE FUTURE OF COMPETITION In: CNBC TV THE FUTURE OF COMPETITION In: CNBC TV THE FUTURE OF COMPETITION In: CNBC TV THE FUTURE OF COMPETITION
Availability: Items available for loan: Main Library (1)Collection, call number: 658 / PRA / 3385.

1048.
QUANTITATIVE TECHNIQUES FOR MANAGERIAL DECISIONS: by
Edition: 13TH
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEW DELHI EVEREST PUBLISHING HOUSE 2004
Availability: Items available for loan: Main Library (1)Collection, call number: 658.4033 / JHA / 3387.

1050.
WAREHOUSE MANAGEMENT AND INVENTORY CONTROL: by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: MUMBAI VIKAS PUBLISHING HOUSE 2003
Availability: Items available for loan: Library Annexe (1)Collection, call number: 658.787 / SAX / 3400.

1051.
"THINKING STRATEGICALLY:THE COMPETITIVE EDGE IN BUSINESS, POLITICS, AND EVERYDAY LIFE" by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEWYORK W W NORTON AND CO 1991
Availability: Items available for loan: Main Library (1)Collection, call number: 658.4012 / AVI / 3403.

1052.
"SUCCESSFUL RELATIONSHIP MARKETING:NEW THINKING, NEW STRATERGIES, NEW TOOLS FOR GETTING CLOSER TO YOUR CUSTOMERS" by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEWDELHI KOGAN PAGE LIMITED 2001
Availability: Items available for reference: Main Library: Not For Loan (1)Collection, call number: REFERENCE 658.812 / FOS / 3404.

1053.
THE MAHABHARATA AND MANAGEMENT: by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEWDELHI SULTAN CHAND AND SONS 0
Availability: Items available for loan: Main Library (1)Collection, call number: 658 / MAH / 3407.

1054.
WASTEWATER TREATMENT FOR POLLUTION CONTROL: by
Edition: 2ND
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 1986
Availability: Items available for loan: Library Annexe -2 (6th Floor) (1)Collection, call number: 363.7068 / ARC / 3408.

1055.
HIGH-PERFORMANCE INTERACTIVE MARKETING:NEW TECHNIQUES AND TECHNOLOGIES FOR WINNING AND KEEPING CUSTOMERS
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEWDELHI VIVA BOOKS PRIVATE LTD 2004
Availability: Items available for loan: Main Library (1)Collection, call number: 658.8 / / 3409.

1056.
HOW TO MANAGE PERFORMANCE:24 LESSONS TO IMPROVE YOUR PERFORMANCE by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2004
Availability: Items available for loan: Main Library (1)Collection, call number: 658.314 / ROB / 3420.

1058.
"THE TALENT MANAGEMENT HANDBOOK:CREATING ORGANIZATIONAL EXCELLENCE BY IDENTIFYING, DEVELOPING, AND PROMOTING YOUR BEST PEOPLE" by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2004
Availability: Items available for loan: Main Library (1)Collection, call number: 658 / / 3428.

1059.
AN INTRODUCTION TO MANAGEMENT SCIENCE: by
Edition: 10TH
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: SINGAPORE THOMSON LEARNINGSOUTH WETERN 2004
Availability: Items available for loan: Main Library (1)Collection, call number: 658.4032 / SWE / 3429.

1060.
BACK TO BASICS IN MANAGEMENT:A CRITIQUE OF THE FABLED MANGEMENT MANTRAS by
Edition: FIRST
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEWDELHI RESPONSE BOOKSA DIVISION OF SAGE PUBLICATION 2003
Availability: Items available for loan: Main Library (1)Collection, call number: 658 / RUP / 3436.

1061.
STRATEGIC MANAGEMENT: by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEWDELHI EXCEL BOOKS 2003
Availability: Items available for loan: Main Library (1)Collection, call number: 658.4012 / KRI / 3437.

1062.
STRATEGIC MANAGEMENT AND BUSINESS POLICY:CONCEPTS by
Edition: 8TH
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEWDELHI PEARSON EDUCATION SINGAPOREPTE LTD 2003
Availability: Items available for loan: Main Library (1)Collection, call number: 658.4012 / J D / 3441.

1063.
BRANDS AND FIREBRANDS: INSIGHTS FROM EXPERTS CHATURVEDI, BRAJ MOHAN by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Library Annexe (1)Collection, call number: 658.827/CHA /3451.

1064.
CORPORATE FINANCE:A FOCUSED A APPROACH by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD ICFAI CENTER FOR MANAGEMENT RESEARCH 2002
Availability: Items available for loan: Library Annexe (1)Collection, call number: 658.15/SAT/ 3456.

1065.
CORPORATE FINANCE:A FOCUSED A APPROACH by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Library Annexe (1)Collection, call number: 658.15/SAT/ 3457.

1066.
CORPORATE FINANCIAL MANAGEMENT: by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Library Annexe (1)Collection, call number: 658.15/ INS / 3458.

1067.
CORPORATE FINANCIAL MANAGEMENT: by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Library Annexe (1)Collection, call number: 336.243 / INS / 3460.

1068.
DIGITAL MARKETING APPROACHES AND APPLICATIONS PRASAD, R. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Main Library (1)Collection, call number: ICFAI(CUP /SH ) 658.8/PRA/3466.

1069.
DIGITAL MARKETING: CONCEPTS AND EXPERIENCES PRASAD, R. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Main Library (1)Collection, call number: 658.8/PRA/3467.

1070.
E-BUSINESS ORGANISING FOR SUCCESS: MANTRAVADI, PRAMOD M. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Library Annexe (1)Collection, call number: 004.068/MAN/3475.

1071.
E-MARKETING THE EMERGING TRENDS MANTRAVADI, PRAMOD by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Main Library (1)Collection, call number: ICFAI(CUP /SH ) 658.8/MAN/3476.

1072.
E-TAILING - VOL.II MANTRAVADI, PRAMOD M. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD ICFAI UNIVERSITY PRESS 2002
Availability: Items available for loan: Main Library (1)Collection, call number: 658.87/MAN/3477.

1073.
ENTERPRISE RISK MANAGEMENT: CONCEPTS AND CASES VOL. I by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Main Library (1)Collection, call number: 658.155/VED/SIN/3479.

1074.
ENTERPRISE RISK MANGEMENT:CONCEPTS AND CASES VOL. II by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Library Annexe (1)Collection, call number: 658.155/VED/SIN/3480.

1075.
ENTERPRISE RISK MANAGEMENT: CONCEPTS AND CASES VOL. III VEDPURISWAR, A.V. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD ICFAI UNIVERSITY PRESS 2002
Availability: Items available for loan: Main Library (1)Collection, call number: 368/VED/3481.

1076.
EFFECTIVE PROJECT MANAGEMENT: CONCEPTS AND CASES SINGHAL, H.K. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Main Library (1)Collection, call number: 658.404/SIN/3483.

1077.
EFFECTIVE CASH MANAGEMENT:CONCEPT AND CASES by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Main Library (1)Collection, call number: ICFAI(CUP /SH ) 658.15244/ICF/3484.

1078.
RETAILING:CONCEPTS AND CASES VOL.II SURESH, K. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Main Library (1)Collection, call number: 658.87/SUR/3490.

1079.
FINANCIAL RISK MANAGEMENT BHASKARAN, R. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Main Library (1)Collection, call number: 658.155/BHA/3493.

1080.
HEALTHCARE SECTOR: by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD INSTITUTE OF CHARTERED FINANCIAL ANAYLST OF INDIA 2002
Availability: Items available for loan: Main Library (1)Collection, call number: 615.068 / / 3498.

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