IES Management College And Research Centre

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361.
THE ACCIDENTAL BILLIONAIRES by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: LONDON ARROW BOOKS 2009
Availability: Items available for loan: Main Library (1)Collection, call number: 823 / MEZ / 15481.

362.
AFTERSALES MANAGEMENT by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: LONDON KOGAN PAGE LIMITED 2010
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / BRO / 15483.

363.
THE TEN FACES OF INNOVATION by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: LONDON PROFILE BOOKS LTD 2010
Availability: Items available for loan: Main Library (1)Collection, call number: 658.4063 / KEL / 15484.

364.
AN UNAMERICAN BUSINESS by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: LONDON KOGAN PAGE LIMITED 2006
Availability: Items available for loan: Main Library (1)Collection, call number: 658 / KAL / 15488.

365.
BUZZ : REAL-LIFE LESSONE IN WORD OF MOUTH MARKETING by
Publication details: LONDON PROFILE BOOKS LTD 2010
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.8072/Ros/15827.

366.
CUSTOMER CARE EXCELLENCE: HOW TO CREAT AN EFFECTIVE CUSTOMER FOCUS by
Edition: 6
Publication details: LONDON KOGAN PAGE LIMITED 1992
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.812/Coo/15829.

367.
EVERYTHING YOU SHOULD KNOW ABOUT PUBLIC RELATIONS: DIRECT ANSWERS TO OVER 500 QUESTIONS by
Publication details: LONDON KOGAN PAGE LIMITED 2004
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 659.2/Dav/15831.

368.
GREEN LOGISTICS: IMPROVING THE ENVIRONMENTAL SUSTAINABILITY by
Publication details: LONDON KOGAN PAGE LIMITED 2010
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.7/Mck/Cul/Bro/Whi/15833.

369.
PSYCHOMETRICS IN COACHING: USING PSYCHOLOGICAL AND PSYCHOMERTIC TOOLS FOR DEVELOPMENT by
Publication details: LONDON KOGAN PAGE LIMITED 2008
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.3124/Pas/15837.

370.
SIMPLICITY : THE NEW COMPETITIVE ADVANTAGE IN AWORLD OF MORE BETTER AND EASIER by
Publication details: LONDON PROFILE BOOKS LTD 2000
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 650.1/Jen/15838.

371.
THE TAO OF COACHING: BOST YOUR EFFECTIVENESS AT WORK BY INSPIRING AND DEVELOPING THOSE AROUND YOU by
Publication details: LONDON PROFILE BOOKS LTD 2010
Availability: Items available for loan: Main Library (2)Collection, call number: REF 658.3124/Lan/15840, ...

372.
BUILDING THE VALUE MACHINE: TRANSFORMING YOUR BUSINESS THROUGH COLLABORATIVE CUSTOMER PARTNERSHIP by
Publication details: LONDON KOGAN PAGE LIMITED 2010
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.4/Che/15843.

373.
CHANGE MANAGEMENT MASTERCLASS : A STEP BY STEP GUIDE TO SUCCESSFUL CHANGE MANAGEMENT by
Publication details: LONDON KOGAN PAGE LIMITED 2010
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.406/Gre/15844.

374.
CREATING AND DELIVERING YOUR VALUE PROPOSITION : MANAGING CUSTOMER EXPERIANCE FOR PROFIT by
Publication details: LONDON KOGAN PAGE LIMITED 2010
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.812/Bar/Bla/Pin/15845.

375.
CRISIS COMMUNICATION : PRACTICAL PR STRATEGIES FOR REPUTATION MANAGEMENT AND COMPANY SUVIVAL by
Publication details: LONDON KOGAN PAGE LIMITED 2009
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 659.2/Ant/15846.

376.
GLOBALISATION FRACTURES : HOW MAJOR NATIONS INTERESTS ARE NOW IN CONFLICT by
Publication details: LONDON PROFILE BOOKS LTD 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 327/Dum/15848.

377.
IMPROVING EMPLOYEE PERFORMANCE THROUGH WORKPLACE COACHING : A PRACTICAL GUIDE TO PERFORMANCE MANAGEMENT by
Publication details: LONDON KOGAN PAGE LIMITED 2006
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.3125/Car/Mcm/15849.

378.
LEADING CHANGE MANAGEMENT : LEADERSHIP STRATEGIES THAT REALLY WORK by
Publication details: LONDON KOGAN PAGE LIMITED 2009
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.406/Her/Fed/15850.

379.
RAISING FINANCE: A PRACTICAL GUIDE TO STARTING AND EXAPNDING YOUR BUSINESS by
Publication details: LONDON KOGAN PAGE LIMITED 2004
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.15224/ Bar/ 15852.

380.
SUPER CORP : HOW VANGAURD COMPANIES CREAT PROFITS, GROWTH, AND SOCIAL GOOD by
Publication details: LONDON PROFILE BOOKS LTD 2010
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 650.1/Kan/15854.

381.
QUEST FOR EXCEPTIONAL LEADERSHIP : MIRAGE TO REALITY by
Publication details: LONDON SAGE PUBLICATION 2011
Availability: Items available for loan: Library Annexe (1)Collection, call number: Text Book 658.4092/Cha/15869.

382.
AN INTRODUCTION TO HUMAN RESOURCE MANAGEMENT by
Publication details: LONDON SAGE PUBLICATION 2011
Availability: Items available for loan: Main Library (1)Collection, call number: REF 658.3/Wil/16072.

383.
INNOVATION AND KNOWLEDGE MANAGEMENT: WORK GROUP AND TEAM INNOVATION VOL - II by
Publication details: LONDON SAGE PUBLICATION INDIA PVT LTD 2010
Availability: Items available for reference: Main Library: Not For Loan (4)Collection, call number: REF 658.4063/And/Cos/16094, ...

384.
SERVICE MARKETING : VOL-1 TO 4 by
Publication details: LONDON SAGE PUBLICATION INDIA PVT LTD 2010
Availability: Items available for reference: Main Library: Not For Loan (4)Collection, call number: REF 658.8/Bar/16098, ...

385.
KEY CONCEPTS IN HUMAN RESOURCE MANAGEMENT by
Publication details: LONDON SAGE PUBLICATION INDIA PVT LTD 2010
Availability: Items available for loan: Main Library (1)Collection, call number: REF 658.3/Mar/16104.

386.
ARMSTRONG'S HANDBOOK OF REWARD MANAGEMENT : OF REWARD MANAGEMENT PRACTICE IMPROVING PERFORMANCE THROUGH REWARD by
Publication details: LONDON KOGAN PAGE LIMITED 2010
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.314/Arm/16119.

387.
STIKY MARKETING: WHY EVERYTHING IN MARKETING HAS CHANED AND WHAT TO DO ABOUT IT by
Publication details: LONDON KOGAN PAGE PVT. LTD. 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.8/LEB/16184.

388.
BRAND FAILURS: THE TRUTH ABOUT THE 100 BIGEST BRANDING MISTAKES OF ALL TIME by
Edition: 2
Publication details: LONDON KOGAN PAGE LIMITED 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.827/HAI/16187.

389.
BRAND SUCCESS: HOW THE WORLD'S TOP 100 BRANDS THIRIVES AND SURVIVE by
Edition: 2
Publication details: LONDON KOGAN PAGE LIMITED 2001
Availability: Items available for loan: Main Library (2)Collection, call number: Text Book 658.827/HAI/16188, ...

390.
THE NEW STRATEGIC SELLING by
Edition: 3
Publication details: LONDON KOGAN PAGE LIMITED 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.85/MIL/HEI/16191.

391.
THE NEW SUCCESSFUL LARGE ACCOUNT MANAGEMENT by
Publication details: LONDON KOGAN PAGE LIMITED 2011
Availability: Items available for loan: Main Library (1)Collection, call number: 658.81/MIL/HEI/16199.

392.
QUESTIONNAIRE DESIGN: HOW TO PLAN STRUCTURE AND WRITE SURVEY MATERIAL AND EFFECTIVE MARKET RESEARCH by Series: MARKETING RESEARCH IN PRACTICE
Publication details: LONDON KOGAN PAGE LIMITED 2004
In: BRACE, IAN QUESTIONNAIRE DESIGN
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.83 163227.

393.
IMPROVING MARKETING EFFECTIVENESS by
Publication details: LONDON PROFILE BOOKS 2001
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.8/SHA/16368.

394.
WHAT THEY DON'T TEACH YOU AT HARVARD BUSINESS SCHOO by
Publication details: LONDON PROFILE BOOKS LTD 2003
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 650.1/MCC/16369.

395.
WHEN FAMILY BUSINESSES ARE BEST: THE PARALLEL PLANNING PROCESS FOR FAMILY HARMONY AND BUSINESS by
Publication details: LONDON PALGRAVE MACMILLAN 2010
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.045/CAR/WAR/16312.

396.
CONFIDENCE AT WORK: GET IT, FEEL IT, KEEP IT by
Publication details: LONDON KOGAN PAGE LIMITED 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 158.1/TAY/16260.

397.
THE NEW CONCEPTUAL SELLING by
Publication details: LONDON KOGAN PAGE LIMITED 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.85/MIL/HEI/16261.

398.
DEAR CUSTOMER SERVICES: letters from the world's most troublesome shopper by
Publication details: LONDON MICHAEL, O'MARA BOOKS LIMITED 2008
Availability: Items available for loan: Main Library (1)Collection, call number: CUSTOMER R 658.812/Rav/16373.

399.
A GUIDE TO NON-CASH REWARD by
Publication details: LONDON KOGAN PAGE LIMITED 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.322/ROS/16356.

400.
SCORING POINTS : HOW TESCO IS WINNING CUSTOMER LOYALTY by
Publication details: LONDON KOGAN PAGE LIMITED 2006
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.812/HUM/HUN/16418.

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