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	41.	CUSTOMER RELATIONSHIP MANAGEMENT:. by ANDERSON KRISTIN;KERR CAROL Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2002 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / AND / 4403. Place hold Log in to add tags Add to cart (remove)
	42.	RELATIONSHIP MARKETING AN INTRODUCTION LINDGREEN, ADAM by LINDGREEN, ADAM: CHATURVEDI, BRAJ MOHAN ADAM ADAM LINDGREEN;MOHAN BRAJ MOHAN Material type: Text; Format: print ; Literary form: Not fiction Publication details: HYDERABAD ICFAI CENTER FOR MANAGEMENT RESEARCH 2004 Availability: Items available for loan: Library Annexe (1)Collection, call number: ICFAI(CUP /SH ) 658.812/ICF/4688. Place hold Log in to add tags Add to cart (remove)
	43.	No cover image available UNDERSTANDING CRM PRESENT AND FUTURE PRASAD, R.S. by PRASAD, R.S PRASAD R S Material type: Text; Format: print ; Literary form: Not fiction Publication details: HYDERABAD ICFAI CENTER FOR MANAGEMENT RESEARCH 2005 Availability: Items available for loan: Library Annexe (1)Collection, call number: ICFAI(CUP /SH ) 658.812/PRA/4690. Place hold Log in to add tags Add to cart (remove)
	44.	RELATIONSHIP MARKETING DESIGN, IMPLEMENTATION AND MONITORING LINDGREEN, ADAM by LINDGREEN, ADAM ADAM ADAM LINDGREEN Material type: Text; Format: print ; Literary form: Not fiction Publication details: HYDERABAD ICFAI CENTER FOR MANAGEMENT RESEARCH 2005 Availability: Items available for loan: Library Annexe (1)Collection, call number: ICFAI(CUP /SH ) 658.812/ICF/4710. Place hold Log in to add tags Add to cart (remove)
	45.	THINK LIKE YOUR CUSTOMER:A WINNING STRATEGY TO MAXIMIZE SALES by STINNET BILLY Edition: REPRINT Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2005 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / STI / 4815. Place hold Log in to add tags Add to cart (remove)
	46.	151 QUICK IDEAS TO GET NEW CUSTOMERS: by JERRY R Material type: Text; Format: print ; Literary form: Not fiction Publication details: NE W YORK MANAGEMENT UPDATE THOMSON PRESS I LTD 2006 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / JER / 4817. Place hold Log in to add tags Add to cart (remove)
	47.	CUSTOMER RELATION MANAGEMENT ESSENTIALS: by BOE THOMAS;GOSNEY JOHN Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI PRENTICE-HALL OF INDIA PVT LTD 2003 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / BOE / 4836. Place hold Log in to add tags Add to cart (remove)
	48.	DELIVERING CUSTOMER SERVICE:HOW TO WIN A COMPETITIVE EDGE THROUGH MANAGING CUSTOMER RELATIONSHIPS SUCCESSFULLY by PAYNE SHEILA Edition: SECOND Material type: Text; Format: print ; Literary form: Not fiction Publication details: MUMBAI JAICO PUBLICATIONS 2005 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / PAY / 4847. Place hold Log in to add tags Add to cart (remove)
	49.	EXTRAORDINARY CUSTOMER SERVICE: by MCCOY GLENN Material type: Text; Format: print ; Literary form: Not fiction Publication details: MUMBAI JAICO PUBLICATIONS 2005 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / MCC / 4848. Place hold Log in to add tags Add to cart (remove)
	50.	No cover image available 7 DAYS TO TOP NOTCH CUSTOMER: by YARDLEY GARY Material type: Text; Format: print ; Literary form: Not fiction Publication details: SINGAPORE TIMES BOOK INTERNATIONAL 0 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / YAR / 4849. Place hold Log in to add tags Add to cart (remove)
	51.	KAIZEN STRATEGIES FOR CUSTOMER CARE:HOW TO CREATE POWERFUL CUSTOMER CARE PROGRAM AND MAKE IT WORK Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEWDELHI PITMAN PUBLICATION 1995 Availability: Items available for loan: Library Annexe -2 (6th Floor) (1)Collection, call number: 658.812 / / 4883. Place hold Log in to add tags Add to cart (remove)
	52.	RELATIONSHIP MARKETING:TEXT AND CASES by S S S Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2004 Availability: Items available for loan: Main Library (1)Collection, call number: 658.8 / S S / 4895. Place hold Log in to add tags Add to cart (remove)
	53.	THE CUSTOMER LEARNING CURVE:CREATING PROFITS FROM MARKETING CHAOS by BURST ARDIS Material type: Text; Format: print ; Literary form: Not fiction Publication details: SINGAPORE THOMSON SOUTH-WESTERN 2004 Availability: Items available for loan: Library Annexe -2 (6th Floor) (1)Collection, call number: 658.812 / BUR / 4896. Place hold Log in to add tags Add to cart (remove)
	54.	DONT JUST RELATE- ADVOCATE:A BLUEPRINT FOR PROFIT IN THE ERA OF CUSTOMER POWER by URBAN GLENN Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW JERSEY WHARTON SCHOOL PUBLISHING 2005 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / URB / 4932. Place hold Log in to add tags Add to cart (remove)
	55.	CUSTOMER SATISFACTION RESEARCH HANBOOK: by DEREK ALLEN Edition: FIRST Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEWDELHI PEARSON EDUCATION SINGAPOREPTE LTD 2005 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / DER / 4972. Place hold Log in to add tags Add to cart (remove)
	56.	CUSTOMER RELATIONSHIP MANAGEMENT:MODERN TRENDS AND PERSPECTIVES by GILBERT FAYE W;ZIKMUND WILLIAM G Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW JERSEY JOHN WILY AND SONS PVT LTD 2004 Availability: Items available for loan: Library Annexe -2 (6th Floor) (1)Collection, call number: 658.812 / GIL / 5043. Place hold Log in to add tags Add to cart (remove)
	57.	MAGNETIC SERVICE:SECRETS FOR CREATING PASSIONATLY DEVOTED CUSTOMER by BELL BILIJACK R;BELL CHIP Material type: Text; Format: print ; Literary form: Not fiction Publication details: SAN FRANCISCO BERRETT-KEHLER PUBLISHERS 2003 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / BEL / 5216. Place hold Log in to add tags Add to cart (remove)
	58.	CREATING CUSTOMER DELIGHT:THE HOW AND WHY OF CRM by SETH KIRTI;SETH RAKESH Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEWDELHI RESPONSE BOOKSA DIVISION OF SAGE PUBLICATION 2005 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / SET / 5284. Place hold Log in to add tags Add to cart (remove)
	59.	THE OUTSIDE-IN CORPORATION:HOW TO BUILD A CUSTOMER-CENTRIC ORGANIZATION FOR BREAKTHROUGH RESULTS by BUND BARBARA E Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2006 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / BUN / 5461. Place hold Log in to add tags Add to cart (remove)
	60.	RELATIONSHIP MARKETING:TEXT AND CASES by SHAJAHAN S Edition: 0-07-05833 Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2004 Availability: Items available for loan: Main Library (1)Collection, call number: 658.8 / SHA / 5722. Place hold Log in to add tags Add to cart (remove)
	61.	101 WAYS TO REALLY SATISFY YOUR CUSTOMER:HOW TO KEEP YOUR CUSTOMERS AND ATTRACT NEW ONES by GRIFFITHS ANDREW Material type: Text; Format: print ; Literary form: Not fiction Publication details: AUSTRALIA ALLWIN AND UNWIN ASIAN REPRINT 2006 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / GRI / 5933. Place hold Log in to add tags Add to cart (remove)
	62.	No cover image available OVER PROMISE AND OVER DELIVER:THE SECRETS OF UNSHAKABLE CUSTOMER LOYALTY by BARREBRA RICK Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEWDELHI PENGUINE BOOKS INDIA P PVT LTD 2005 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / BAR / 6235. Place hold Log in to add tags Add to cart (remove)
	63.	CRM IN TELECOM CONCEPTS AND CASES SHANTHI, N.M. by SHANTHI, N.M N M SHANTI Material type: Text; Format: print ; Literary form: Not fiction Publication details: HYDERABAD ICFAI UNIVERSITY PRESS 2006 Availability: Items available for loan: Library Annexe (1)Collection, call number: ICFAI(CUP /SH ) 658.812/SHA/6329. Place hold Log in to add tags Add to cart (remove)
	64.	No cover image available CRM IN SERVICES SECTOR: A PRACTICAL APPROACH GARIKAPARTHI, MADHAVI by GARIKAPARTHI, MADHAVI GARIKAPARTHI MADHAVI MADHAVI Material type: Text; Format: print ; Literary form: Not fiction Publication details: HYDERABAD ICFAI UNIVERSITY PRESS 2005 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812/GAR/6364. Place hold Log in to add tags Add to cart (remove)
	65.	CRM:CASE STUDIES by GARIKAPARTHI MADHAVI MADHAVI Material type: Text; Format: print ; Literary form: Not fiction Publication details: HYDERABAD ICFAI UNIVERSITY PRESS 2006 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / / 6365. Place hold Log in to add tags Add to cart (remove)
	66.	UP CLOSE PERSON:CUSTOMER RELATIONSHIP MARKETING WORK by BRYAN;GAMBLE PAUL;MERLINE;WOODCOCK NEIL Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEWDELHI KOGAN PAGE INDIA 2007 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / BRY / 6396. Place hold Log in to add tags Add to cart (remove)
	67.	THE NEW SUCCESSFUL LARGE ACCOUNT MANANGEMENT:HOW TO HOW TO HOLD ON TO YOUR MOST IMPORTANT CUSTOMES AND TUN THEM INTO LONG-TERM ASSETS by MILLER ROBERT Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEWDELHI KOGAN PAGE INDIA 2007 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / MIL / 6425. Place hold Log in to add tags Add to cart (remove)
	68.	Customer relationship management : a strategic perspectives G. Shainesh and Jagdish Seth by Seth Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi MAcmilan India Ltd. 2007 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812\ Sha\She\ 6558. Place hold Log in to add tags Add to cart (remove)
	69.	CRM IMPLEMENTATION:A STRATEGIC APPROACH by KAUSHIK KAUSHIK MUKHARJEE Material type: Text; Format: print ; Literary form: Not fiction Publication details: HYDERABAD ICFAI UNIVERSITY PRESS 2006 Availability: Items available for loan: Library Annexe (1)Collection, call number: ICFAI(CUP /SH ) 658.812 /MUK / 6716. Place hold Log in to add tags Add to cart (remove)
	70.	CUSTOMER EXPERIENTIAL MARKETING CONCEPTS AND CASES by SREEDHAR, GVS GVS SREEDHAR SREEDHAR;SINGH AMIT Material type: Text; Format: print ; Literary form: Not fiction Publication details: HYDERABAD ICFAI UNIVERSITY PRESS 2006 Availability: Items available for loan: Library Annexe (1)Collection, call number: ICFAI(CUP /SH ) 658.812/SRE/6724. Place hold Log in to add tags Add to cart (remove)
	71.	CUSTOMER VALUE MANAGEMENT:A GUIDE TO BEST-PRACTICE PROCESSES by HAFIZ KHALID;HENDRICKS SCOTT Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2001 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / HAF / 6828. Place hold Log in to add tags Add to cart (remove)
	72.	CUSTOMER VALUE MANAGEMENT:A GUIDE TO BEST-PRACTICE PROCESSES by HENDRICKS SCOTT Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2005 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / HEN / 6894. Place hold Log in to add tags Add to cart (remove)
	73.	"WHEN CUSTOMERS THINKS WE DO NOT CARE:ENDING ACTION THAT SELF-DESTRUCT COMPANIES, CUSTOMER SERVICE JOBS" by BUCHANAN RICHARD W Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2004 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / BUC / 6898. Place hold Log in to add tags Add to cart (remove)
	74.	No cover image available "ECEEDING CUSTOMER EXPECTATION:WHAT ENTERPRISE AMERICAS 1 CAR RENTAL COMPANY,CAN TEACH YOU ABOUT CREATING LIFETIME CUSTOMERS" by KAZAJIAN KIRK Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW YORK CURRENCY AND DOUBLEDAY 2007 Availability: Items available for loan: Library Annexe -2 (6th Floor) (1)Collection, call number: 658.812 / KAZ / 6979. Place hold Log in to add tags Add to cart (remove)
	75.	No cover image available THE UNDERDOG ADVANTAGE:USING THE POWER OF INSURGENT STRATEGY TO PUT YOUR BUSINESS ON TOP by MILLER SCOTT;MOREY DAVID Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2005 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / MIL / 7042. Place hold Log in to add tags Add to cart (remove)
	76.	CITIZEN MARKETERS:WHEN PEOPLE ARE THE MESSAGE by HUBA JACKIE;MCCONNELL BEN Material type: Text; Format: print ; Literary form: Not fiction Publication details: U S A KAPLAN PUBLISHING 2007 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / HUB / 7076. Place hold Log in to add tags Add to cart (remove)
	77.	Business solutions on demand : how to transform from product-led to a service-led company Mark Vincent Cerasale and Merlin Stone by Cerasale, Mark Vincent Stone, Merlin Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Kogan page India 2006 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812\ Cer\Sto\ 7147. Place hold Log in to add tags Add to cart (remove)
	78.	CUSTOMER RELATIONSHIP MANAGEMENT:. by DAS SUBHASHIS Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI EXCEL BOOKS 2007 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / DAS / 7327. Place hold Log in to add tags Add to cart (remove)
	79.	COMPETING IN SERVICE ECONOMY:HOW TO CREAT A COMPETITIVE ADVANTAGE THROUGH SERVICES DEVELOPMENT by GUSTAFSON ANDERS .;JOHNSON MICHAEL D Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW JERSEY JOHN WILY AND SONS PVT LTD 2003 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / GUS / 7421. Place hold Log in to add tags Add to cart (remove)
	80.	HOW TO BE BETTER AT CUSTOMER CARE: by FOSTER TIMOMTHY RV Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEWDELHI KOGAN PAGE INDIA 2005 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / FOS / 7471. Place hold Log in to add tags Add to cart (remove)