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UNDERSTANDING CRM PRESENT AND FUTURE PRASAD, R.S. by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: HYDERABAD ICFAI CENTER FOR MANAGEMENT RESEARCH 2005
Availability: Items available for loan: Library Annexe (1)Collection, call number: ICFAI(CUP /SH ) 658.812/PRA/4690.
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ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT: by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: NEW DELHI PRENTICE-HALL OF INDIA PVT LTD 2006
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / / 8037.
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HOW YOU DO WHAT YOU DO by
Publication details: MCGRAW-HILL 2008
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.812/LIV/16447.
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CUSTOMER RELATION MANAGEMENT by
Edition: 2009-2012 MI-08-03
Availability: Items available for reference: Main Library: Not For Loan (1)Collection, call number: PR-861/MIM/444861.
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MANAGING CUTOMER PROFITABILTY by
Publication details: CHINCHESTER JOHN WILY COMPANY LTD c 2008
Availability: Items available for reference: Main Library: Not For Loan (1)Collection, call number: REF 658.812/RYAl/ 18448.
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CUSTOMER RELATIONSHIP MANAGEMENT URVASHI MAKKAR AND HARINDER KAUR by
Publication details: NEW DELHI TATA MCGRAW HILL 2012
Availability: Items available for loan: Library Annexe -2 (6th Floor) (2)Collection, call number: 658.812/ MAK/MAK/ 20722, ... Main Library (2)Collection, call number: CUSTOMER R 658.812/ MAK/MAK/20720, ... Items available for reference: Library Annexe -2 (6th Floor): Not For Loan (1)Collection, call number: 658.812/ MAK/MAK/20719.
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CRM IN RELIANCE LIFE INSURANCE NAIK, ANIRUDDHA by
Edition: MI-12-011 MIM - 2012-2015
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: MUMBAI IES MANAGEMENT COLLEGE AND RESEARCH CENTRE JUNE 2014
Availability: Items available for reference: Main Library: Not For Loan (1)Collection, call number: MIM/2012-2015/4441547.
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EXPLORATORY STUDY OF E-CRM IN BANKING PATIL, SHRIRAM by
Edition: MI-12-014 MIM - 2012-2014
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: MUMBAI IES MANAGEMENT COLLEGE AND RESEARCH CENTRE JUNE 2014
Availability: Items available for reference: Main Library: Not For Loan (1)Collection, call number: MIM/2012-2015/4441549.
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CRM IMPLEMENTATION YADAV, JITENDRA by
Edition: MI-14-024 MIM - 2012-2015
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: MUMBAI IES MANAGEMENT COLLEGE AND RESEARCH CENTRE JUNE 2014
Availability: Items available for reference: Main Library: Not For Loan (1)Collection, call number: MIM/2012-2015/4441557.
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A study on customer relationship management in banking sector by
Edition: PG-15-37 2015-2017
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Mumbai IES's Management College and Research Centre April 2017
Availability: Items available for reference: Main Library: Not For Loan (1)Collection, call number: Project Report -Finance PG-Fin/2015-2017/4442098.
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To study the social crm trends in hospital industry by
Edition: PM-15-7 2015-2017
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Mumbai IES's Management College and Research Centre April 2017
Availability: Items available for reference: Main Library: Not For Loan (1)Collection, call number: PM/2015-2017/4442199.
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Qualitative CRM in Banking Industry by
Edition: PG-20- 104
Material type: Text
Publication details: Mumbai IES Management College and Research Centre Apr-22
Availability: Items available for loan: Main Library (1)Collection, call number: Project Report-General Management PG-Fin/20-22/4443634.
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