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	1.	MANAGING THE CUSTOMER EXPERIENCE :TURNING CUSTOMER INTO ADVOCATES by SMITH, SHAUN WHEELER JOE Publication details: LONDON PRENTICE HALL 2002 Availability: Items available for reference: Main Library: Not For Loan (1)Collection, call number: MARKETING 658.812/ SMI/ 18327. Log in to add tags Add to cart (remove)
	2.	No cover image available WHY CUSTOMER MATTER by SASSER; W.EARL Material type: Text; Format: print ; Literary form: Not fiction Publication details: BOSTON HARVARD BUSINESS SCHOOL Availability: Items available for reference: Main Library: Not For Loan (1)Collection, call number: AV MATERIA 22241. Log in to add tags Add to cart (remove)

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