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	1.	CUSTOMER RETENTION MANAGEMENT CONCEPTS AND APPLICATIONS KRISHNA, JAYA S. by KRISHNA, JAYA S JAYAKRISHNA S S Material type: Text; Format: print ; Literary form: Not fiction Publication details: HYDERABAD ICFAI UNIVERSITY PRESS 2006 Availability: Items available for loan: Library Annexe (1)Collection, call number: ICFAI(CUP /SH ) 658.812/KRI/9136. Place hold Log in to add tags Add to cart (remove)
	2.	No cover image available THE MOST INFLUENTIAL FACTORS OF CONSUMERS' BUYING PATTERN AT ORGANIZED AND UNORGANIZED RETAIL STORES WITH SPECIAL REFERENCE TO KAKINADA CITY, ANDHRA PRADESH by KUBERUDU BURLAKANTI, ROMALA VIJAYA SRINIVAS Material type: Text; Format: print ; Literary form: Not fiction In: GILANI, MEENAKSHI INDIAN JOURNAL OF MARKETING Availability: Items available for loan: Main Library (1)Collection, call number: VOL.43,NO.1/555477JA2. Place hold Log in to add tags Add to cart (remove)
	3.	No cover image available CUSTOMER SERVICE AND CUSTOMER RETENTION IN GHANA'S BANKING SECTOR : THE CASE OF SG SSB BANK (SOCIETE GENERALE, GHANA) DZOGBENUKU, ROBERT K. by DZOGBENUKU, ROBERT K.: AHIABOR, GODSON K.: AMOAKO, GEORGE K Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI MRS. SATYA GILANI ON BEHALF OF ASSOCIATED MANAGEMENT CONSULTANTS (P) LTD., JANUARY 2014 In: GILANI, MEENAKSHI INDIAN JOURNAL OF MARKETING Availability: Items available for loan: Main Library (1)Collection, call number: VOL.44, NO. 1/5552018CSD. Place hold Log in to add tags Add to cart (remove)
	4.	No cover image available Strategies to Improve Customer Retention In Pantaloons Store The main objective of this project is to increase the customer centricity and reduce customer defection in Pantaloons store by Purushottam Musale Edition: PG-17-92 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mumbai ; 30-06-2018 ; IES Management College and Research Centre Availability: Items available for reference: Main Library: Not for loan (1)Collection, call number: Summer pro Sum-1470/PG-Mar/17-19/6661470. Log in to add tags Add to cart (remove)
	5.	No cover image available Customer Empowerment, Customer Retention and Firm's Performance: The Mediating Role of Innovation and Customer Satisfaction. by Kataria, P Kumar, S Gupta, V. P Material type: Text; Format: print ; Literary form: Not fiction In: MANIMALA, MATHEW J. ( EDITOR) SOUTH ASIAN JOURNAL OF MANAGEMENT Availability: Items available for loan: Main Library (1)Collection, call number: JRNL/ GEN/Vol 30, Issue 1/55513583JA7. Place hold Log in to add tags Add to cart (remove)

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