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CUSTOMER FOCUSSED MARKETING: by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: NEWDELHI "MCGRAW-HILL,INC" 1998
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / CHA / 474.
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CRM AT THE SPEED OF LIGHT:. by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2001
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / GRE / 2560.
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THE QUEST FOR LOYALTY:CREATING VALUE THROUGH PARTNERSHIP by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: NEWDELHI HARVARD BUSINESS REVIEW 1996
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / COO / 3302.
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CUSTOMER RELATIONSHIP MANAGEMENT:. by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2002
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / AND / 4403.
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UNDERSTANDING CRM PRESENT AND FUTURE PRASAD, R.S. by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: HYDERABAD ICFAI CENTER FOR MANAGEMENT RESEARCH 2005
Availability: Items available for loan: Library Annexe (1)Collection, call number: ICFAI(CUP /SH ) 658.812/PRA/4690.
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CUSTOMER RELATION MANAGEMENT ESSENTIALS: by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: NEW DELHI PRENTICE-HALL OF INDIA PVT LTD 2003
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / BOE / 4836.
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SATISFACTION: by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: NEWDELHI PENGUINE BOOKS INDIA P LTD 2006
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / DEN / 5564.
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SATISFACTION: by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: NEWDELHI PENGUINE BOOKS INDIA P PVT LTD 2006
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / DEN / 6027.
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CRM IMPLEMENTATION:A STRATEGIC APPROACH by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: HYDERABAD ICFAI UNIVERSITY PRESS 2006
Availability: Items available for loan: Library Annexe (1)Collection, call number: ICFAI(CUP /SH ) 658.812 /MUK / 6716.
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CUSTOMER EXPERIENTIAL MARKETING CONCEPTS AND CASES by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: HYDERABAD ICFAI UNIVERSITY PRESS 2006
Availability: Items available for loan: Library Annexe (1)Collection, call number: ICFAI(CUP /SH ) 658.812/SRE/6724.
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CITIZEN MARKETERS:WHEN PEOPLE ARE THE MESSAGE by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: U S A KAPLAN PUBLISHING 2007
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / HUB / 7076.
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CUSTOMER RELATIONSHIP MANAGEMENT:. by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: NEW DELHI EXCEL BOOKS 2007
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / DAS / 7327.
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HOW TO BE BETTER AT CUSTOMER CARE: by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: NEWDELHI KOGAN PAGE INDIA 2005
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / FOS / 7471.
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ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT: by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: NEW DELHI PRENTICE-HALL OF INDIA PVT LTD 2006
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / / 8037.
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CUSTOMER RELATIONSHIP MANAGEMENT:. by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: MUMBAI VIKAS PUBLISHING HOUSE 2002
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / PEE / 8492.
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