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	1.	ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT: by C NICHOLAS ROMANO;JERRY JERRY FJERMESTAD Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI PRENTICE-HALL OF INDIA PVT LTD 2006 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / / 8037. Place hold Log in to add tags Add to cart (remove)
	2.	No cover image available EXPLORATORY STUDY OF E-CRM IN BANKING PATIL, SHRIRAM by MR. PATIL, SHRIRAM Edition: MI-12-014 MIM - 2012-2014 Material type: Text; Format: print ; Literary form: Not fiction Publication details: MUMBAI IES MANAGEMENT COLLEGE AND RESEARCH CENTRE JUNE 2014 Availability: Items available for reference: Main Library: Not For Loan (1)Collection, call number: MIM/2012-2015/4441549. Log in to add tags Add to cart (remove)
	3.	No cover image available ADAPTING E-CRM: A STRATEGIC MOVE: A CASE STUDY WITH SPECIAL REFERENCE TO GATI LTD., WADKAR, VIKAS by MR. WADKAR, VIKAS Edition: MI-12-022 MIM - 2012-2015 Material type: Text; Format: print ; Literary form: Not fiction Publication details: MUMBAI IES MANAGEMENT COLLEGE AND RESEARCH CENTRE JUNE 2014 Availability: Items available for reference: Main Library: Not For Loan (1)Collection, call number: MIM/2012-2015/4441556. Log in to add tags Add to cart (remove)

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