IES Management College And Research Centre

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Managing Difficult People A Survival Guide For Handling Any Employee Pincus, Marilyn

By: Material type: TextTextPublication details: Viva Books Pvt Ltd New Delhi 2008Description: XIV, 210ISBN:
  • 978-1-59337-186-9
Subject(s): DDC classification:
  • PINĀ 158.26
Summary: Don't Let Negaholics Rule Your Workplace! As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff memebers. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff. Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as The Bully, The Complainer or Whiner, The Procrastinator, The Know-It-All, The Silent Type, The Social Butterfly, The "No People Skills" Person, The Rookie, The Overly Sensitive Person, and The Manipulator.
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Book Book Library Annexe 158.26/PIN/28305 (Browse shelf(Opens below)) Available 11128305
Book Book Library Annexe 156.26/PIN/28306 (Browse shelf(Opens below)) Available 11128306
Total holds: 0

Don't Let Negaholics Rule Your Workplace! As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff memebers. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff. Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as The Bully, The Complainer or Whiner, The Procrastinator, The Know-It-All, The Silent Type, The Social Butterfly, The "No People Skills" Person, The Rookie, The Overly Sensitive Person, and The Manipulator.

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