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	1.	SERVICE SECTOR MANAGEMENT: AN INDIAN PESPECTIVE HATTACHARYA, C. by BHATTACHARJEE, C Material type: Text; Format: print ; Literary form: Not fiction Publication details: MUMBAI JAICO PUBLICATIONS 2005 Availability: Items available for loan: Main Library (2)Collection, call number: SERVICES M 658.8(SER)/ BHA / 8118, ... Place hold Log in to add tags Add to cart (remove)
	2.	MANAGEMENT LESSON FROM: MAYO CLINIC: INSIDE ONE OF THE WORLD`S MOST ADMIRED SERVICE ORGANISATIONS: by KENT D SELTMAN;LEONARD L BERRY Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEWYORK "MC-GRAW HILL,INC" 2008 Availability: Items available for loan: Main Library (1)Collection, call number: 658 / KEN / 10860. Place hold Log in to add tags Add to cart (remove)
	3.	THE ICFAI UNIVERSITY PRESS ON SERVICE SECTOR:NEW GROWTH ENGINE by ALAGIRI ALAGIRI DHANDAPANI Material type: Text; Format: print ; Literary form: Not fiction Publication details: HYDERABAD ICFAI UNIVERSITY PRESS 2007 Availability: Items available for loan: Main Library (1)Collection, call number: ICFAI(CUP /SH ) 338.761/ ALA/ 11649. Place hold Log in to add tags Add to cart (remove)
	4.	No cover image available SERVICE MANAGEMENT by FITZSIMMONS JAMES A ,FITZSIMMONS MONA J Edition: 5 Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2006 In: FTZSIMMONS SERVICE MANAGEMENT Availability: Items available for loan: Library Annexe (1)Collection, call number: 658 / FIT / 15168. Place hold Log in to add tags Add to cart (remove)
	5.	No cover image available FUNDAMENTALS OF CUSTOMER FOCUSED MANAGEMENT by MITRA ARUN Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI SURENDRA PUBLICATIONS 2010 Availability: Items available for loan: Main Library (1)Collection, call number: 658 / MIT / 15323. Place hold Log in to add tags Add to cart (remove)
	6.	SERVICE MANAGEMENT: OPERATIONS, STRATEGY, AND INFORMATION TECHNOLOGY by FITZSIMMONS, JAMES A FITZSIMMONS, MONA J Edition: 5 Publication details: NEW DELHI TATA MCGRAW-HILL PUBLISHING COMPANY 2006 In: FITZSIMMONS SERVICE MANAGEMENT In: FITZSIMMONS SERVICE MANAGEMENT In: FITZSIMMONS SERVICE MANAGEMENT Availability: Items available for reference: Main Library: Not For Loan (2)Collection, call number: REF 658/ FIT/FIT/ 16586, ... Not available: Main Library: Checked out (1). Place hold Log in to add tags Add to cart (remove)
	7.	SERVICES MARKETING OPERATIONS AND MANAGEMENT by JAUHARI, VINNIE DUTTA, KIRTI Publication details: NEW DELHI OXFORD UNIVERSITY PRESS 2010 Availability: Items available for loan: Main Library (1)Collection, call number: 658/JAU/DUT/ 16585. Items available for reference: Main Library: Not For Loan (2)Collection, call number: REF 658/JAU/DUT/ 16583, ... Place hold Log in to add tags Add to cart (remove)
	8.	MANAGEMENT OF SERVICES by PODDAR, SANDEEP Publication details: MUMBAI SHROFF PUBLICATIONS PVT. LTD. 2011 Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658/ POD/ 18103. Place hold Log in to add tags Add to cart (remove)
	9.	MANAGING CUTOMER PROFITABILTY by RYALS, LYNETTE Publication details: CHINCHESTER JOHN WILY COMPANY LTD c 2008 Availability: Items available for reference: Main Library: Not For Loan (1)Collection, call number: REF 658.812/RYAl/ 18448. Log in to add tags Add to cart (remove)
	10.	No cover image available PERCEPTION OF INVESTORS ON THE SERVICE QUALITY OF RELIANCE LIFE INSURANCE : A STUDY IN THE WEST GODAVARI DISTRICT OF ANDRA PRADESH by B.V.R. NAIDU Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: Main Library (1)Collection, call number: VOL. 42, NO. 8/555472JA2. Place hold Log in to add tags Add to cart (remove)
	11.	Service quality excellence : challenges and strategies R H G Rau and B V Ramana Murty by Rau, R H G Murty, B V Ramana Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Excel Books 2012 Availability: Items available for loan: Library Annexe (14)Collection, call number: QUALITY CO 658.4013/ Rau/ 25424, ... Items available for reference: Library Annexe: Not for loan (1)Collection, call number: 658.4013/ Rau/ 25423. Place hold Log in to add tags Add to cart (remove)
	12.	Service Management Bholanath Dutta; B Rose Kavitha by Dutta, Bholanath Kavitha, B Rose Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi I K International 2011 Availability: Items available for loan: Library Annexe (4)Collection, call number: MANAGEMENT (CUP 19/SH 1TO3) 658/Dut/Kav/25875, ... Items available for reference: Library Annexe: Not For Loan (1)Collection, call number: MANAGEMENT (CUP 19/SH 1TO3) 658/Dut/Kav/25874. Place hold Log in to add tags Add to cart (remove)
	13.	Service management : operations, strategy, and information technology James A Fitzsimmons and Mona J Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 7 Publication details: New Delhi McGraw-Hill Education (India) Pvt. Ltd. 2014 Availability: Items available for loan: Main Library (1)Collection, call number: MANAGEMENT (CUP 19/SH 1TO3) 658/ Fit/Fit/ 30265. Place hold Log in to add tags Add to cart (remove)
	14.	Service Operations Management : Improving Service Delivery Service Robert Johnston and Graham Clark by Johnston, Robert Clark,Graham Series: ; 2 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi Pearson Education 2008 Availability: Items available for reference: Main Library: Not for loan (2)Collection, call number: 658\ Joh\ Cla\ 33486, ... Log in to add tags Add to cart (remove)
	15.	ABC's of relationship selling through service by Futrell, Charles M Edition: 12 Publication details: Chennai McGraw-Hill Education (India) Private Ltd 2013 Availability: Items available for loan: Main Library (4)Collection, call number: 658.85/Fur, ... Items available for reference: Main Library: Not for loan (1)Collection, call number: 658.85/Fur. Lists: Book Alert-Janaury-2018. Place hold Log in to add tags Add to cart (remove)
	16.	Service management: operations, strategy, information technology by Fitzsimmons, James A; Fitzsimmons, Mona J Edition: 7 Publication details: Chennai McGraw Hill Education (India) Private Limited 2011 Availability: Items available for loan: Main Library (5)Collection, call number: 658.5/Sin/Sin/Student Collection PG/MMS Sr. Batch, ... Lists: Book Alert-February-2018. Place hold Log in to add tags Add to cart (remove)
	17.	No cover image available Study on lean service management by Nitish Paldhe Edition: M-16-42 Material type: Text Publication details: Mumbai IES Management College and Research Centre 43191 Availability: Items available for loan: Main Library (1)Collection, call number: Project Report -Finance MMS-Gen/16-18/4442529. Place hold Log in to add tags Add to cart (remove)
	18.	No cover image available Evaluation of Supply Chain Activities in Indian SMEs: A Fuzzy AHP Approach. by Mishra, Rohita Kumar Material type: Text; Format: print ; Literary form: Not fiction In: MURTHY, E N SUPPLY CHAIN MANAGEMENT Availability: Items available for loan: Main Library (1)Collection, call number: Vol 16, No 3/ 55511069JA3. Place hold Log in to add tags Add to cart (remove)

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