IES Management College And Research Centre

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AN INVESTIGATION INTO SERVICE QUALITY-CUSTOMER LOYALTY RELATIONSHIP: THE MODERATING INFLUENCES SRIVASTAVA, MEDHA by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: CALCUTTA INDIAN INSTITUTE OF MANAGEMENT 8 MARCH 2014
In: Decision Vol 41
Availability: Items available for loan: Main Library (1)Collection, call number: VOL. 41, NO. 1/5552525JA2.

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Switching Behaviour of Young Adults in Cellular Service Industry: An Empirical Study of Pakistan by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: BANIK, ARINDAM GLOBAL BUSINESS REVIEW
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 19, No 3/ 5558944JA8.

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