Part 1 : Leadership of self --
Skills for business analysis / James Archer and Kate Stuart-Cox --
The courage to ask / John Niland --
The business analyst as a facilitative leader / James Archer --
Communication for success / Corrine Thomas --
Opinion piece : are you waiting to be anointed? / Joseph Da Silva --
Part 2 : Leadership within your project --
Working with the project manager / Suzanne Robertson --
Dealing with difficult stakeholders / Michael Brown --
Facilitating groups and individuals / Penny Pullan --
Discovering the essence of the problem / James Robertson --
Dealing with problems / Andy Wilkins --
Visual thinking for business analysis / Penny Pullan and Vanessa Randle --
Through the stage door : design thinking to refresh business analysis / Tamsin Fulton --
Business analysis, leadership and agile / Chris Matts and Kent J McDonald --
The iterative business analyst - increasing insight, reducing waste, delivering value / Melanie Rose --
Knowledge sharing and analysis with patterns / Allan Kelly --
Dealing with uncertainty / Ruth Murray-Webster and Penny Pullan --
Opinion piece : the first shoots of creativity / David Baskerville --
Part 3 : Leadership within your organization --
Operating effectively as a business analyst inside an organization / Simon Edwards --
Context, climate and culture / Andy Wilkins and Kate Stuart-Cox --
Global working and virtual teams / Penny Pullan --
Systems thinking for business analysts leading change / Emma Langman --
Dealing with power and politics / Sarah Coleman --
Partnering across organizations / Adrian Reed --
Strategic thinking for business analysts / Dav Bisessar --
Opinion piece : leading from the middle--a business analyst in television / Roger Mawle --
Part 4 : Leadership in the wider world --
Business analysis is a leadership role / Kevin Brennan --
Becoming a thought leader / Penny Pullan --
Ethics and fair process / James Archer --
Professionalization and best practice / Nick De Voil --
Opinion piece : becoming the change agent / Jake Markham --
End piece : integrating business analysis, creativity and play / Andrew Kendall.

Business Analysis and Leadership is for anyone involved in business analysis working in any organization worldwide, from financial services to charities, government to manufacturing. It takes you beyond standard textbooks full of techniques, by showing you how to lead and gain credibility throughout the organization. It will help you with the very tricky role of working with people from the shop floor to board directors and give you the confidence to challenge the easy way forward and point out what will really work in practice.
This inspirational book consists of contributions from leading thinkers and practitioners in business analysis from around the world. Their case studies and practical advice will help you to become an outstanding catalyst for change.