IES Management College And Research Centre

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1.
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MANAGING CHANGE:AN INDIAN EXPERIENCE by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEWDELHI BUTTERWORTH-HEINEMANN 1987
Availability: Items available for loan: Library Annexe (1)Collection, call number: 658.406 / BAL / 1623.

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2.
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EXCELLENCE IN SERVICES:FOCUS ON PEOPLE MARKETING QUALITY by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: BOMBAY BUTTERWORTH-HEINEMANN 1993
Availability: Items available for loan: Library Annexe (1)Collection, call number: 658.81 / BAL / 1625.

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3.
CUSTOMER DRIREN SERVICES MANAGEMENT: by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEWDELHI RESPONSE BOOKSA DIVISION OF SAGE PUBLICATION 1999
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / BAL / 1805.

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4.
HOW TO IMPROVE TRAINER EFFECTIVENESS: by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: MUMBAI SHROFF PUBLISHERS AND DISTRIBUTORS PVT LTD 2008
Availability: Items available for loan: Main Library (1)Collection, call number: 658.3124 / BAL / 13073.

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5.
SERVICE MARKETING by
Publication details: MUMBAI SHROFF PUBLICATIONS PVT. LTD. 2011
Availability: Items available for loan: Main Library (2)Collection, call number: Text Book 658.8(SER)/ BAL/ 18107, ...

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6.
STRATEGIC FINANCIAL MANAGEMENT by
Edition: 8
Publication details: MUMBAI SHROFF PUBLISHERS & DISTRIBUTORS PVT. LTD. 2011
Availability: Items available for loan: Main Library (1)Collection, call number: FINANCE (CUP 12/SH 1) 658.15/SRI/18305.

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