SOFT SKILLS FOR EVERYONE BUTTERFIELD, JEFF
Analytics: Show analyticsPublication details: CENGAGE LEARNING INDIA PRIVATE LIMITED 2012 MUMBAIDescription: 638 PAPERISBN:- 978-81-315-1467-2
- 658.14
Item type | Current library | Collection | Call number | Status | Notes | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|---|
Book's CD | Main Library Audio Visual | N/B-333644/19205 (Browse shelf(Opens below)) | Not for loan | BOOK ACESSION NUMBER -19205 | 333644 | ||||
Book | Main Library | CAREER DEV | 650.14/ BUT/ 19205 (Browse shelf(Opens below)) | Available | 11119205 |
* PART I: WRITTEN COMMUNICATION
Unit A: Communicating with E-Mail and Memos
Unit B: Uncovering the Secrets of Clear Writing
Unit C: Developing Reports and Proposals
Unit D: Writing for Employment
Unit E: Writing Professional Letters PART II: VERBAL COMMUNICATION Unit A: Understanding the Basics of Verbal Communication
Unit B: Working with Customers
Unit C: Developing Professional Telephone Skills
Unit D: Improving Informal Communications
Unit E: Making Formal Presentations
PART III: PROBLEM SOLVING AND DECISION MAKING
Unit A: Identifying and Defining the Problem
Unit B: Solving the Problem Unit C: Thinking Critically
Unit D: Group Decision Making and Problem Solving
Unit E: Decision Support Tools
PART IV: TEAMWORK AND TEAM BUILDING Unit A: Working in Groups and Teams Unit B: Exploring Team Roles and Processes Unit C: Building and Development Teams Unit D: Leading a Team Unit E: Managing Meetings PART V: PROFESSIONALISM Unit A: Presenting Yourself Professionally Unit B: Developing a Professional Work Ethic Unit C: Developing Your Interpersonal Skills Unit D: Winning at Office Politics Unit E: Planning and Managing Your Career
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* Employs the Illustrated Series' reader-friendly pedagogy, providing short, focused text on key soft skills needed to succeed in a technological workplace.
* Provides timeless information about skills that make students more marketable to companies and that are necessary in the professional world.
* Every lesson contains a You Try It exercise, where students demonstrate their understanding of the lesson skill by completing a task that relates to it.
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