IES Management College And Research Centre

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1.
CUSTOMER RELATIONSHIP MANAGEMENT:MODERN TRENDS AND PERSPECTIVES by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEW DELHI EXCEL BOOKS 2005
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / CHA / 8854.

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2.
CUSTOMER RELATIONSHIP MANAGEMENT:AN INDIAN PERSPECTIVES by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEW DELHI EXCEL BOOKS 2005
Availability: Items available for loan: Main Library (1)Collection, call number: 658.812 / CHA / 13677.

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