Researchers have identified several factors that influence the satisfaction level of employees at workplace. This paper attempts to access if demographic factors have any prominent role to play in the satisfaction level of employees working in five-star hotels, Mumbai. The study has focused on age, qualification and gender diversity as the three prime demographic characteristics. A sample of 222 respondents was collected via simple random sampling from the hospitality industry. Data analysis revealed that the satisfaction level at the workplace was found to be above average in most cases. The results also revealed that there was no relation of job satisfaction with the age, gender and qualification of the employees in the hospitality sector. In conclusion, the study highlights the presence of several other factors that may impact the satisfaction level of the employees at the workplace in the hospitality industry which can be studied in future.