IES Management College And Research Centre

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1.
EXCEEDING CUSTOMER EXPECTATIONS CD - 01 TO 05 by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEW YORK RANDOM HOUSE
Availability: Items available for reference: Main Library: Not For Loan (5)Collection, call number: MARKETING 658.812/KAZ/450, ...

2.
DRIVING LOYALTY: TURNING EVERY CUSTOMER AND EMPLOYEE INTO A RAVING FAN FOR YOUR BRAND KAZANJIAN, KIRK by
Publication details: NEW YORK CROWN BUSINESS 2013
Availability: Items available for loan: Main Library (1)Collection, call number: CONSUMER B 658.8343/ KAZ/ 21954.

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