IES Management College And Research Centre

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1.
CONFLICT MANAGEMENT: RESOLVE DISAGREEMENT AT WORK by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 4
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.405/KIN/ 17048.

2.
TELEPHONE COURTESY & CUSTOMER SERVICE: BE YOUR COMPANY'S LIFELINE TO CUSTOMERS by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 4
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.812/ FIN/ 17316.

3.
THE BUSINESS LISTENING: BECOME A MORE EFFECTIVE LISTENER by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 4
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.452/ ROM/ 17335.

4.
TIME MANAGEMENT: GET AN EXTRA DAY A WEEK by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 4
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 650.11/ HAY/ 17337.

5.
THE NEW SUPERVISOR: LEAD WITH CONFIDENCE by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Library Annexe (1)Collection, call number: Text Book 658.452/ CHA/McK.

6.
SUPERSTAR CUSTOMER SERVICE IT'S ALL ABOUT CARE by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.812/ CON/WAT/ 17334.

7.
UNDERSTANDING FINANCIAL STATEMENTS MASTER THE TOOLS THAT HELP YOU SUCCEED by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 3
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 657.3/ GIL/CHA/ 17338.

8.
MANAGING PERSONAL CHANGE STAY POSITIVE IN CONTROL by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 3
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 650.13/ SCO/JEF/ 17328.

9.
CALMING UPSET CUSTOMERS STAY IN CONTROL IN ANY SITUATION by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 4
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.812/ MOR/ 17322.

10.
BUSINESS ETIQUTTE AND PROFESSIONALISM CONDUCT YOURSELF WITH CONFIDENT by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 3
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 395.52/ DUP/ 17321.

11.
BECOME A SUCCESSFUL SUPERVISOR DEVELOP ESSENTIALS PEOPLE SKILLS by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.302/ CON/WAT/ 17320.

12.
BASICS OF BUDGETING BECOME BETTER BUSINESS PLANNER by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 2
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.158/ DIC/ 17319.

13.
ETHICS IN BUSINESS MANAGE WITH AUTHORITY by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 2
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 174.4/ MAD/MAD/ 17326.

14.
QUALITY CUSTOMER SERVICE by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 5
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.812/ MAR/ 17332.

15.
HANDLING DIFFICULT PEOPLE AND SITUATIONS LEAD PEOPLE THROUGH ADVERSITY by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 158.26/ CON/ WAT/ 17327.

16.
MENTORING MAKE IT MUTUALLY REWARDING by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 4
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.3124/ SHE/CIA/ 17329.

17.
EMOTINAL INTELLIGENCE WORKS THINK, BE AND WORK SMARTER by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 3
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 650.13/ KRA/ SCH/ 17325.

18.
COMMUNICATIONAL SKILLS FOR LEADERS DELIVERING CLEAR AND CONSISTENT MESSAGE by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 4
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.45/ DEC/ 17323.

19.
STUDY SKILLS STRATEGIES GET THE MOST FROM EVERY MINUTE LEARNING by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 4
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.0051/ LEN/ 17333.

20.
PROJECT MANAGEMENT by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 4
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.404/ HAY/ 17331.

21.
SEXUAL HARRASMENT IN THE WORKPLACE CREATE A BETTER WORKPLACE FOR EVERYONE by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 3
Publication details: NEW DELHI VIVA BOOKSPVT. LTD. 2011
Availability: Items available for loan: Main Library (1)Collection, call number: Text Book 658.312/ LIG/DOU/ 17318.

22.
E-MAIL MANAGEMENT KEEP YOUR INBOX UNDER CONTROL by Series: VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
Edition: 2
Publication details: NEW DELHI VIVA BOOKS 2011
Availability: Items available for loan: Main Library (1).

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