| 000 | 00542nam a2200193Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20140319174446.0 | ||
| 008 | 110309s9999 xx 000 0 und d | ||
| 020 | _a0-07-114881-7 | ||
| 082 |
_b1296 _a658.8(SER) |
||
| 100 |
_aZEITHAML, A VALARIE _912654 |
||
| 245 | _aSERVICES MARKETING:. | ||
| 260 |
_b"MCGRAW-HILL,INC" _aMUMBAI _c1996 |
||
| 300 | _a700 | ||
| 530 | _a1 | ||
| 653 | _a"MARKETING MANAGEMENT,SERVICE MARKETING,SERVICES MANAGEMENT,SERVICES MARKETING" | ||
| 700 |
_aBITNER, MARY JO _912655 |
||
| 942 |
_cBK _2ddc |
||
| 999 |
_c11825 _d11825 |
||