| 000 | 00658nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 110309s9999 xx 000 0 und d | ||
| 020 | _a0-07-060002-3 | ||
| 082 |
_b4815 _a658.812 |
||
| 100 | _aSTINNET BILLY; | ||
| 245 | _aTHINK LIKE YOUR CUSTOMER:A WINNING STRATEGY TO MAXIMIZE SALES | ||
| 250 | _aREPRINT | ||
| 260 |
_bTATA MC-GRAW HILL PUBLISHING COMPANY LTD _aNEW DELHI _c2005 |
||
| 300 | _a261 | ||
| 530 | _a198 | ||
| 653 | _a"CUSTOMER RELATIONSHIP MANAGEMENT," | ||
| 942 | _cBK | ||
| 999 |
_c15344 _d15344 |
||
| 952 |
_w2011-03-11 _p1114815 _r2011-07-02 _40 _eHORIZON THE BOOK SHOP _00 _b1 _10 _o658.812 / STI / 4815 _d2006-03-27 _70 _g250.00 _yBK _a1 |
||