| 000 | 00806nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 110309s9999 xx 000 0 und d | ||
| 020 | _a9812-53054-1 | ||
| 082 |
_b5043 _a658.812 |
||
| 100 | _aGILBERT FAYE W;ZIKMUND WILLIAM G; | ||
| 245 | _aCUSTOMER RELATIONSHIP MANAGEMENT:MODERN TRENDS AND PERSPECTIVES | ||
| 260 |
_bJOHN WILY AND SONS PVT LTD _aNEW JERSEY _c2004 |
||
| 300 | _a179 | ||
| 530 | _a249 | ||
| 653 | _a"CUSTOMER RELATIONSHIP MANAGEMENT,CUSTOMER RELATIONSHIP MANAGEMENT,CRM,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION, INDIA" | ||
| 942 | _cBK | ||
| 999 |
_c15572 _d15572 |
||
| 952 |
_w2011-03-11 _p1115043 _r2011-07-02 _40 _eNEETA BOOK DISTRIBUTORS _00 _b1 _10 _o658.812 / GIL / 5043 _d2006-07-07 _70 _g165.00 _yBK _a1 |
||