000 00607nam a2200169Ia 4500
008 110309s9999 xx 000 0 und d
020 _a0-07-061566-7
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100 _aFITZSIMMONS MONA J;SIMMONS FITZ JAMES;
245 _aSERVICE MANAGEMENT:OPERATIONS SREATETY AND INFORMATION TECHNOLOGY
260 _bTATA MC-GRAW HILL PUBLISHING COMPANY LTD
_aNEW DELHI
_c2006
300 _a605
530 _a439
653 _a"GENERAL MANAGEMENT,SERVICES MANAGEMENT"
942 _cBK
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_aFITZSIMMONS
_b5TH
_dNEW DELHI TATA MCGRAW HILL
_o333132
_tSERVICE MANAGEMENT :
_w
_x
_z
999 _c16716
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