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| 008 | 110309s9999 xx 000 0 und d | ||
| 020 | _a0-07-0598948-7 | ||
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_b6609 _a658.562 |
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| 100 | _aCROSBY B PHIP; | ||
| 245 | _aQUALITY WITHOUT TEARS:THE ART OF HASSLE-FREE MANANGEMENT | ||
| 260 |
_bTATA MC-GRAW HILL PUBLISHING COMPANY LTD _aNEW DELHI _c2006 |
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| 300 | _a205 | ||
| 530 | _a511 | ||
| 653 | _aQUALITY MANAGEMENT | ||
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