| 000 | 00697nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 110309s9999 xx 000 0 und d | ||
| 020 | _a0-07-060140 | ||
| 082 |
_b7042 _a658.812 |
||
| 100 | _aMILLER SCOTT;MOREY DAVID; | ||
| 245 | _aTHE UNDERDOG ADVANTAGE:USING THE POWER OF INSURGENT STRATEGY TO PUT YOUR BUSINESS ON TOP | ||
| 260 |
_bTATA MC-GRAW HILL PUBLISHING COMPANY LTD _aNEW DELHI _c2005 |
||
| 300 | _a251 | ||
| 530 | _a572 | ||
| 653 | _a"CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION" | ||
| 942 | _cBK | ||
| 999 |
_c17571 _d17571 |
||
| 952 |
_w2011-03-11 _p1117042 _r2011-07-02 _40 _eHORIZON THE BOOK SHOP _00 _b1 _10 _o658.812 / MIL / 7042 _d2007-05-31 _70 _g295.00 _yBK _a1 |
||