000 | 00794nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 110309s9999 xx 000 0 und d | ||
020 | _a81-265-0913-9 | ||
082 |
_b8844 _a658.812 |
||
100 | _aREINARTZ WERNER J; | ||
245 | _aCUSTOMER RELATIONSHIP MANAGEMENT:MODERN TRENDS AND PERSPECTIVES | ||
260 |
_bJOHN WILY AND SONS PVT LTD _aNEW JERSEY _c2006 |
||
300 | _a323 | ||
530 | _a874 | ||
653 | _a"CUSTOMER RELATIONSHIP MANAGEMENT,CUSTOMER RELATIONSHIP MANAGEMENT,CRM,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION, INDIA" | ||
942 | _cBK | ||
999 |
_c19373 _d19373 |
||
952 |
_w2011-03-11 _p1118844 _r2011-07-02 _40 _eNAVAKAR BOOK DISTRIBUTORS _00 _b1 _10 _o658.812 / REI / 8844 _d2008-01-24 _70 _g229.00 _yBK _a1 |