000 00794nam a2200169Ia 4500
008 110309s9999 xx 000 0 und d
020 _a81-265-0913-9
082 _b8844
_a658.812
100 _aREINARTZ WERNER J;
245 _aCUSTOMER RELATIONSHIP MANAGEMENT:MODERN TRENDS AND PERSPECTIVES
260 _bJOHN WILY AND SONS PVT LTD
_aNEW JERSEY
_c2006
300 _a323
530 _a874
653 _a"CUSTOMER RELATIONSHIP MANAGEMENT,CUSTOMER RELATIONSHIP MANAGEMENT,CRM,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION, INDIA"
942 _cBK
999 _c19373
_d19373
952 _w2011-03-11
_p1118844
_r2011-07-02
_40
_eNAVAKAR BOOK DISTRIBUTORS
_00
_b1
_10
_o658.812 / REI / 8844
_d2008-01-24
_70
_g229.00
_yBK
_a1