000 00537nam a2200169Ia 4500
008 110309s9999 xx 000 0 und d
020 _a81-314-0772-1
082 _b9153
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100 _aKUMAR PRADEEP;
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245 _aTHE ICFAI DICTIONARY OF CUSTOMER RELATIONSHIP MANAGEMENT:
_cKUMAR, PRADEEP
260 _bTHE INSTITUTE OF CHARTERD FINANCIAL ANLYST OF ASI
_aHYDERABAD
_c2007
300 _a250
530 _a917
650 _aDICTONARY CRM
_98708
653 _aDICTIONARYCUSTOMER RELATIONSHIP MANAGEMENT
942 _cBK
_2ddc
999 _c19682
_d19682